We ship in Dubai by DHL with the charge of 20 Dirham. Please allow 2-3 days for delivery depending on your location.Please contact us in writing to tell us by sending an e-mail to info@erammakeup.com. You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail then your cancellation is effective from the date you sent us the e-mail.